1.
How are these fares
different than buying a ticket from
the airline directly?
These tickets
are for the most part very similar
to tickets you would buy directly
from the airlines. You can
request special meals, get advanced
seat assignments and almost always
accrue frequent flyer mileage.
An advantage is that these tickets
are often refundable (with a cancel
penalty).
2.
How can I pay for my ticket?
All
rates quoted can be paid with a
Credit Card / Debit Card. You can
also pay the amount in our office
or pay in our account.
3.
How and when will I receive my ticket?
Your
request will be processed within
1 business day. Your ticket
will be shipped to with 5 Days via
FedEx or similar service if it is
a Paper Ticket. Most tickets
however are Electronic or "E"
tickets. In these cases an
Email confirmation will be sent
which you simply will print for
check in.
4.
What if I need to cancel or change
my ticket?
If
you need to cancel or change your
ticket prior to departure please
contact us immediately by phone.
In certain cases the tickets are
refundable minus a cancel fee.
If the ticket is refundable, the
terms will be disclosed to
you on the page where you enter
your credit card information.
If you need to make a change before.
We will need to get the ticket back
before your departure date and make
the change as needed. If changes
are permitted there will be a fee
assessed by the airline. If
you need to make a change after
departure and this is permitted,
you need to bring your ticket to
the airline office or airport at
your destination and they will make
the change for you. There
is a change fee involved as well
(usually $250) and the same booking
class will have to be available
to make this change. All of
the above changes are similar to
what the airlines will charge if
you bought a ticket from the directly.
However typically the airlines will
not permit you to have your ticket
refunded - which in certain cases
we do offer (with the applicable
penalty).
5.
Can I use someone else's credit
card to pay for a ticket?
Yes,
but in that case you will have to
send a card authorization form to
our company signed by the card holder.
6.
Why does a price show however when
I go to book it tells me that there
is nothing available for that date?
Our
search engine is different from
other search engines.
We basically show you the lowest
rates that we have without taking
availability into account.
The next step is then to see if
space is available for that specific
fare. This way you know what
the lowest fare in the market is.
If it is not available you can now
change dates to possibly get this
fare or simply select a higher fare.
-- How many times have you called
an airline and asked for a price
for specific dates of travel.
When they quote you a price they
do not tell you that if you leave
the day before you may have saved
$500. Wouldn't it be nice to know
this beforehand? We try to do this.
7.
How do I contact you?
Please
select the contact button at the
top of the page. This will
have all the information you will
need to get in touch with us.
We are open Monday-Friday 9am to
6pm.
